Shipping & Delivery Policy
Last Updated: April 21, 2025
We are committed to delivering your order quickly, safely, and efficiently.
Please review our Shipping & Delivery Policy below.
1. Shipping Coverage
- We ship across India.
- International shipping may be available for select products and locations.
2. Order Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Delivery within India: 5–10 business days (depending on location).
- International delivery timelines may vary based on destination and customs processing.
Please note that delivery times are estimates and may vary due to
holidays, courier delays, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Free shipping promotions may apply on orders above a specified value, as advertised on our Sites.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email
containing tracking details to monitor the delivery status.
6. Delayed or Lost Shipments
While we partner with reliable courier services, delays or transit issues may occasionally occur.
- If your order is significantly delayed, please contact us for assistance.
- In case of confirmed lost shipments, we will investigate with the courier partner and provide a suitable resolution (replacement or refund, where applicable).
7. Incorrect Address or Delivery Failure
- Please ensure that your shipping address is accurate at checkout.
- We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
- Additional shipping charges may apply for re-delivery attempts.
8. Contact for Shipping Queries
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A unit of “Connoisseurs Klover Pvt Ltd”